Terms and Conditions
1. Introduction Welcome to BiY Asia! These Terms and Conditions govern your use of our website (www.biy.asia) and the purchase of products through our platform. By accessing our website and placing an order, you agree to these terms.
2. Local Delivery Policy
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City Center Phnom Penh: Delivery within the city center is $2, depending on the location. Orders over $300 qualify for free delivery.
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Provinces: Delivery to provincial areas costs $2 per box and is facilitated through VET delivery service.
3. Payment Terms
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All prices listed on the website are in USD.
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Payment methods accepted include credit cards, mobile payment platforms, or cash on delivery (where applicable).
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Orders must be fully paid before shipment unless otherwise agreed.
4. Returns and Refunds
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Products can be returned or exchanged within 7 days of receipt if they are defective or damaged.
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The item must be in its original condition, including packaging.
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Refunds will be processed within 7 business days after the returned item is inspected.
5. Product Availability
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Product availability is subject to change without notice. We reserve the right to limit the quantity of items purchased per person or household.
6. Intellectual Property
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All content on the website, including images, text, logos, and graphics, is the property of BiY Asia and protected under copyright laws. Unauthorized use is prohibited.
7. Limitation of Liability
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BiY Asia is not liable for delays or damages caused by third-party delivery services.
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In no event shall BiY Asia be responsible for indirect or consequential damages arising from the use of our products or website.
8. Governing Law
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These Terms and Conditions shall be governed by and construed in accordance with the laws of Cambodia.
9. Amendments
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BiY Asia reserves the right to update these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.